Software that runs on one or more versions of Windows, should
conform to the same standards. If the Windows operating system uses the
word Edit for a menu of editing options, why do certain programmers replace the
name of the same or similar menu with FIX, or Change, or even ReVise?
Naturally there are no hard-and-fast rules, but there are established guidelines
and principles. Therefore, if something is widely accepted, go with it.
Keep Those Standards
People already have enough information to learn and remember about
computers and programs, so why confuse them? At Sherwood we make our software as
intuitive and familiar as possible. On occasion, we have been told our software looks
like any Microsoft product as some kind of insult. We say Thank
you! Because, to us, that means the product will be easy-to-use and require
only minimal training.
Use Plain English
On the other hand, just because Microsoft does it, we don't just
blindly follow suit. Their software isn't always a great model, especially their
error messages. Our messages try to explain the problem in non-programmer terms by
using everyday English. If a message is not understood, it is useless.
Good Taste is Always in Style
In this day and age, where colors and patterns are used indiscriminately,
without much thought as to whether or not they go together, where everything moves and
vibrates, distraction is commonplace. We try not to divert or disturb the user, so
their concentration is improved and use of the application results in increased
productivity, rather than increased frustration.
We are all Human
Let us not forget that we are all people. We have jobs to do, but we
also have lives. Our desire is not to spend senseless hours, learning a new software
product, only to discover that it would have been easier to do the job by hand.
Computers are here to work for us, not to make us work for them. Software
should be clear, intuitive and effortless to operate, and although those standards may be
high, they are a worthy goal. So, if your software product does not achieve those
standards, or your tech support staff spends undue time dealing with customer questions, contact
Sherwood today for a free consultation.