HELP!
Yes, we'll try to help with any computer-related problems you have, even if you're not
our customer and it's not our problem. Yes, with all the experience we have, we know
a lot - but of course, not everything. In fact, if we can solve your problem with a
quick phone call, the odds are you'll get some free advice.
For more difficult problems, a house-call is in order and unlike many
physicians, we do visit the patient.
Our Customers
Sherwood supports all of our products on the system for which it was designed. We
sell or supply updates, if necessary, for our products on new operating systems.
Custom software will be modified if a bug is found, so that it operates as intended - no
charge here.
If you contract for a service and want an entirely new document, web page or software
feature, the rate is specified in your contract.
Hours of Operation
We're open Monday through Friday 9 AM - 5PM Eastern Time for phone calls. During
other times, our Interactive Voice Response system is always ready to take your message.
Oh, FYI, it's a computer not an answering machine, so there's no need to shout Is
anyone there? We check it regularly and will call you back.
